Welcome to JackITup!

These terms and conditions (“Agreement”) govern the use of JackITup, which includes the website located at jackitup.org (“Website”), and any digital products, services, or content offered by the Website. By using the Website, you agree to be bound by this Agreement. If you do not agree to the terms of this Agreement, you may not use the Website.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Germany. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. USE OF WEBSITE

(a) Eligibility. The Website is intended for individuals who are at least 18 years old and capable of forming legally binding contracts under applicable law. By using the Website, you represent and warrant that you are at least 18 years old and capable of forming legally binding contracts under applicable law.

(b) License. Subject to your compliance with the terms of this Agreement, the Website grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal or commercial use.

 (c) Restrictions. You may not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

You must not:

• Republish material from JackITup.
• Sell, rent or sub-license material from JackITup.
• Reproduce, duplicate or copy material from JackITup.
• Redistribute content from JackITup.

(d) Account Registration. In order to use certain features of the Website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to ensure that it remains accurate, current, and complete. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device, and you agree to accept responsibility for all activities that occur under your account or password.

2. DIGITAL PRODUCTS AND CONSULTING SERVICES

(a) License Grant. The Website grants you a limited, non-exclusive, non-transferable, revocable license to access and use the digital products (“Products”) you purchase through the Website for your personal or commercial use.

(b) Payment. You agree to pay all fees and charges associated with your purchase of Products or services through the Website. All payments must be made in accordance with the payment terms specified on the Website.

(c) Delivery. The Website will deliver the Products to you in accordance with the delivery terms specified on the Website. You are responsible for downloading and/or storing the Products after delivery.

(d) Expiration Date and Redemption Policy for Website Purchases. Most services purchased through the Website have an expiration date, which is stated in the product description. For services with an expiration date, you must contact the responsible service provider or the Website at least 2 weeks prior to the expiration date to redeem your purchase. Otherwise, your fee may be forfeited.

(e) Refunds. The Website may offer refunds in certain circumstances in accordance with the refund policy specified on the Website.

3. REFUND POLICY FOR DIGITAL PRODUCTS AND CONSULTING SERVICES

(a) Refunds. The Website understands that customer satisfaction is important and strives to provide high-quality digital products and consulting services. If you encounter any issues with a purchased digital product or consulting service, the Website will make reasonable efforts to provide a different copy or resolve the issue. However, if the issue persists and the Website fails to provide a satisfactory resolution, you may be eligible for a refund in accordance with the following terms:

(b) Refund Policy for Digital Products.

i. Eligibility. Refunds will only be considered within 7 days from the date of purchase. After the 7 day period, no refunds will be granted.

ii. Grounds for Refunds. Refunds may be granted under the following circumstances:

• The digital product is defective, corrupted, or unable to be accessed, delivered or replaced despite reasonable efforts from both parties.
• The digital product was mistakenly purchased multiple times due to technical issues or errors on the Website.

iii. Refund Request Procedure. To request a refund, you must submit a refund request by contacting our customer support team at support@jackitup.org. Your refund request should include the following information:

• Your full name and contact details.
• Order details, including the date of purchase and the digital product(s) purchased.
• Reason for the refund request, including specific details and supporting evidence, if applicable.

iv. Review and Decision. The refund request will be reviewed by our customer support team. We reserve the right to request additional information or documentation to evaluate the request. Our decision regarding the refund will be final.

v. Refund Process. If your refund request is approved, the refund will be processed within 7 days using the original payment method used for the purchase. Please note that the refunded amount may be subject to deductions for any applicable transaction fees or charges.

 (c) Refund Policy for Consulting Services.

i. Eligibility. Refunds for consulting services will be considered on a case-by-case basis, taking into account the nature of the service provided. Refunds will only be considered within 7 days from the date the service was provided. After the 7 day period, no refunds will be granted.

ii. Grounds for Refunds. Refunds may be granted for consulting services under the following circumstances:

• The consulting service was not provided as agreed upon.
• The consulting service was supposed to include certain materials, documents, or resources that were not provided.

iii. Refund Request Procedure. To request a refund for a consulting service, you must submit a refund request by contacting our customer support team at support@jackitup.org. Your refund request should include the following information:

• Your full name and contact details.
• Order details, including the date of purchase and the service purchased.
• Reason for the refund request, including specific details and supporting evidence, if applicable.

iv. Review and Decision. The refund request for a consulting service will be reviewed by our customer support team. We reserve the right to request additional information or documentation to evaluate the request. Our decision regarding the refund will be final.

v. Refund Process. If your refund request for a consulting service is approved, the refund will be processed within 7 days using the original payment method used for the purchase. Please note that the refunded amount may be subject to deductions for any applicable transaction fees or charges.

(d) Non-Refundable Products and Services. Not all digital products or services may be eligible for a refund. The following types of digital products or services are generally non-refundable:

• Products or services that have been delivered or accessed by the customer.
• Products or services that were personalized or customized according to your specifications.
• Products or services that were provided free of charge or as part of a promotional offer.
• Service packages, packs of multiple coaching sessions, and similar, as soon as work has been started on at least one of the services included in the package.

Please note that once a digital product has been delivered or accessed, it cannot be returned or refunded due to the inherent nature of digital files, as they can be easily copied, duplicated, or shared.

The Website strongly encourages customers to review the product or service description, specifications or any available sample materials or demos before making a purchase to ensure that the product or service meets their expectations.

(e) No Refund for Third-Party Products or Services. Please note that the refund policy described above applies solely to digital products offered directly by the Website. The Website is not responsible for refunding any payments made for third-party products or services, including those offered by freelancers or third-party companies.

(f) Limitations. The refund policy outlined above is subject to applicable laws and regulations. The Website reserves the right to modify or update the refund policy at any time, provided that any such changes will be posted on the Website.

Please review the refund policy carefully before purchasing any digital products. By making a purchase through the Website, you acknowledge and agree to the terms and conditions of the refund policy.

4. SCHEDULED APPOINTMENTS, CANCELLATIONS, AND NO-SHOWS

(a) Scheduled Appointments. The Website offers consulting services that may involve scheduled appointments, such as coaching sessions or advisory meetings. When scheduling an appointment, please ensure to provide accurate and complete information to help facilitate a smooth and productive interaction.

(b) Punctuality. We value your time and the time of our consulting service providers. We kindly request that you be punctual for your scheduled appointments. If you are more than 10 minutes late for a scheduled appointment, the session may need to be rescheduled, and the appointment fee may be forfeited.

(c) Cancellations and Rescheduling by Users. If you need to cancel or reschedule a scheduled appointment, please notify us at least 24 hours in advance. Cancellations or rescheduling requests made within the specified timeframe will generally be accommodated without any penalty. However, failure to provide sufficient notice may result in the forfeiture of the appointment fee.

(d) Cancellations and Rescheduling by Service Providers. In cases where a consulting service provider needs to cancel or reschedule a scheduled appointment, every effort will be made to provide you with advance notice. You will have the option to either reschedule the appointment or receive a full refund of the appointment fee.

(e) No-Show Policy. A “no-show” occurs when a user misses a scheduled appointment without prior cancellation or rescheduling notice. If you fail to attend a scheduled appointment and do not provide notice within the specified timeframe, the appointment fee will generally be forfeited, and the session may not be rescheduled.

(f) Limitations and Modifications. The policies regarding scheduled appointments, cancellations, and no-shows outlined above are subject to applicable laws and regulations. The Website reserves the right to modify or update these policies at any time, provided that any such changes will be communicated through the Website.

Please review the policies regarding scheduled appointments, cancellations, and no-shows carefully. By scheduling an appointment or using the consulting services through the Website, you acknowledge and agree to comply with the terms and conditions of these policies.

5. PLATFORMS FOR FREELANCERS AND THIRD-PARTY COMPANIES

(a) Third-Party Content. The Website may include links to services provided by third parties, including freelancers and third-party companies. The Website does not endorse or guarantee the accuracy, reliability, or quality of any third-party content or services.

(b) Third-Party Services. If you use any third-party services or products advertised through the Website, you do so at your own risk and agree that the Website will have no liability arising from your use of or access to such third-party services or products. The third-party service providers are responsible for the quality and delivery of their services.

6. BLOG AND CONTENT

(a) Ownership. The Website owns all rights, title, and interest in and to the Website, including all content, graphics, designs, logos, and other materials and intellectual property unless stated otherwise.

(b) User Content. The Website may allow users to post or submit content, including but not limited to text, images, videos, and audio (“User Content”) on the Website. You retain ownership of all User Content you post or submit, but you grant the Website a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

(c) User Conduct. You are solely responsible for your conduct while using the Website, and you agree to comply with all applicable laws, rules, and regulations. You agree not to use the Website to:

i. upload, post, or transmit any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;

ii. harm minors in any way;

iii. impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;

iv. forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content transmitted through the Website;

v. upload, post, or transmit any User Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships;

vi. upload, post, or transmit any User Content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party;

vii. upload, post, or transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;

viii. upload, post, or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

ix. interfere with or disrupt the Website or servers or networks connected to the Website, or disobey any requirements, procedures, policies, or regulations of networks connected to the Website;

x. collect or store personal data about other users;

xi. harass or stalk any person;

xii. harm or threaten to harm the Website, its employees, or users in any way.

(d) User Indemnification. You agree to indemnify and hold harmless the Website, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these terms or your use of the Website.

(e) Comments. The Website may allow users to comment on articles and other content posted on the Website. You agree to abide by all rules and policies regarding comments posted on the Website.

(f) Links. The Website may contain links to third-party websites or resources. You acknowledge and agree that the Website is not responsible or liable for the availability or accuracy of the linked content.

(g) Disclaimer. The Website provides the blog and other content on an “as is” and “as available” basis. The Website makes no representations or warranties of any kind, express or implied, as to the operation of the blog or the information, content, materials, or products included on the blog. You expressly agree that your use of the blog is at your sole risk.

(h) Limitation of Liability. The Website will not be liable for any damages of any kind arising from the use of the blog or from any information, content, materials, or products included on the blog. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.

7. HYPERLINKING TO WEBSITE’S CONTENT

(a) Hyperlinks. The Website may permit the use of hyperlinks to its content, including blog articles, subject to the following conditions:

i. Permissible Use. You may create a hyperlink to the Website’s content, provided that the hyperlink:

• Is legal, ethical, and does not damage or harm the reputation of the Website or its content.
• Does not imply any endorsement, sponsorship, or affiliation with the Website, unless explicitly authorized in writing by the Website.
• Does not present the linked content in a false, misleading, or derogatory manner.

ii. Linking Restrictions. You are prohibited from:

• Framing, embedding, or otherwise displaying the Website’s content within another website or platform without the express written permission of the Website.
• Linking to any restricted or password-protected content on the Website without proper authorization.

iii. Disclaimer. The Website makes no representations or warranties regarding the content of third-party websites that may link to its content. The presence of a hyperlink to the Website’s content does not imply endorsement or approval of the linked website or its content. The Website shall not be held responsible for any damages or liabilities arising from your use of any hyperlinks to the Website’s content.

(b) Removal of Links. The Website reserves the right to request the removal of any hyperlink to its content at its sole discretion. If you receive a request to remove a hyperlink to the Website’s content, you agree to promptly comply with such request.

(c) Reporting Infringements. If you believe that a hyperlink to the Website’s content infringes upon your rights or is in violation of these terms, please contact us at support@jackitup.org. We will review the reported infringement and take appropriate action as deemed necessary.

(d) Linking Disclaimer. By hyperlinking to the Website’s content, you acknowledge and agree that:

• The Website retains full discretion to request the removal of any hyperlink without prior notice.
• The Website does not guarantee the availability, accuracy, or reliability of its content on linked websites.
• The Website shall not be liable for any damages or losses arising from the use or reliance on linked websites.

Please review the hyperlinking section carefully before creating any hyperlinks to the Website’s content. By hyperlinking to the Website’s content, you acknowledge and agree to comply with the terms and conditions outlined above.

8. DIPUTE RESOLUTION

(a) Governing Law. These terms and your use of the Website shall be governed by and construed in accordance with the laws of the country in which the Website is based.

(b) Dispute Resolution. Any dispute arising out of or in connection with these terms or your use of the Website shall be resolved through arbitration in accordance with the rules of the arbitration institute in the country in which the Website is based.

(c) Class Action Waiver. You and the Website agree that any arbitration will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action or any similar proceeding.

(d) The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.

9. MISCELLANEOUS

(a) Modifications. The Website reserves the right to modify these terms at any time. Any changes to these terms will be posted on the Website. Your continued use of the Website after any changes have been made constitutes your acceptance of the new terms.

(b) Severability. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

(c) Entire Agreement. These terms constitute the entire agreement between you and the Website and supersede all prior agreements or understandings, whether written or oral, regarding your use of the Website.

(d) Contact. If you have any questions about these terms, please contact us at support@jackitup.org.

By using the Website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you should not use the Website.