Last updated: May 7, 2024

1. INTRODUCTION

This Privacy Policy applies to the website jackitup.org (“we”, “us”, or “our”). We are committed to protecting your privacy and complying with applicable data protection laws and regulations, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in JackITup. This policy is not applicable to any information collected offline or via channels other than this website.

2. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you use our website, including your name, email address, and any other information you choose to provide. We also collect certain technical information automatically, such as your IP address, browser type, operating system, and the web pages you visit on our website. In addition, we use cookies and similar technologies to collect information about your browsing behavior and preferences. For more information about the cookies we use, please see section 5 below.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

3. USE OF INFORMATION

We may use the collected data for the following purposes:

• Website operation: We use this information to provide, operate, and maintain our website.
• Website improvement: We use this information to improve, personalize, and expand our website and to understand and analyze how you use our website.
• New product development: We may use this information to develop new products, services, features, and functionality.
• Order delivery: We use this information to deliver services or digital products that you have ordered through our website.
• Communication: We use this information to communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, purchased digital products, services or for marketing and promotional purposes.
• Email communication: We may send you emails related to our website, products, and services, if you have consented to receive them.
• Fraud prevention: We may use this information to find and prevent fraud.

We do not sell or rent your personal information to third parties.

4. DISCLOSURE OF INFORMATION

We may disclose your personal information to our service providers, such as website hosting and maintenance providers, who process your information on our behalf and are bound by confidentiality obligations. We may also disclose your information if required by law, such as in response to a court order or subpoena, or if we believe that such disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on us.

5. COOKIES

Cookies are small text files that are stored on your device when you access our website. They are widely used to make websites work or to improve their efficiency, as well as to provide information to the owners of the website.

We use the following types of cookies on our website:

• Essential cookies: These cookies are necessary for the website to function properly. They enable you to navigate our website and use its features, such as accessing secure areas of the site.
• Analytical/performance cookies: These cookies allow us to collect information about how visitors use our website, such as which pages are visited most often and if visitors receive error messages from web pages. We use this information to improve the website and ensure that it is working correctly.
• Functionality cookies: These cookies allow us to remember your preferences, such as your language or region, and provide enhanced features to improve your experience on our website.
• Third-party cookies: Our website uses cookies from third-party providers, including YouTube, Emojis by WordPress, and Google Fonts. These cookies are used to enable certain functions on our website, such as embedding videos, using emojis, and displaying fonts.

We use cookies and similar technologies to collect information about your browsing behavior and preferences, including the following third-party providers:

Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC, to understand how our website is used. Google Analytics employs cookies that collect anonymized data about your interaction with our website, including page visits and browsing habits, without identifying individual users. This data helps us improve site functionality and user experience. You can manage your cookie preferences or opt out entirely by visiting Google’s Ads Settings or downloading the Google Analytics opt-out browser add-on. Data collected by Google Analytics is retained for a period specified in our agreement with Google and may be stored on servers in the United States. For more detailed information, please visit the Google Analytics Privacy Policy: https://policies.google.com/privacy.

Cookies:

• _ga: Used to distinguish users. (2 years)
• ga*: Used to store and count pageviews. (1 year)

YouTube: We embed YouTube videos on our website to enhance user experience. YouTube may use cookies to collect data such as your device type, location, and viewing preferences to personalize video recommendations. You can manage cookies by adjusting your YouTube settings or through your browser’s privacy settings. Data collected helps improve service delivery and ad personalization, and may be stored on servers outside the EU. For more detailed information, please see YouTube’s privacy policy: https://policies.google.com/privacy.

Cookies:

• GPS: Used to track location-based data. (Duration: 30 minutes)
• VISITOR_INFO1_LIVE: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. (Duration: 6 months)
• YSC: Registers a unique ID to keep statistics of what videos from YouTube the user has seen. (Duration: session)
• PREF: Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. (Duration: 2 years)

Emojis by WordPress: Our website uses emojis provided by WordPress to enhance site aesthetics and user interaction. WordPress employs emojis to improve content expressiveness and user engagement without relying on additional cookies specifically for emoji functionality. This means that while general WordPress operations may involve cookies for maintaining sessions and preferences, the use of emojis themselves does not introduce new cookies. Therefore, no specific action regarding cookies for emojis is required on your part. For more details on how WordPress handles general cookie use, including those used for user sessions and preferences, please see WordPress’s privacy policy at: https://wordpress.org/about/privacy/cookies/.

Google Fonts: We utilize Google Fonts to enhance the visual presentation of our website. Google may use cookies to collect anonymized data about font usage which helps in service improvement without personally identifying users. No action is needed on your part to accept these cookies as they do not store personal data. For more information, refer to Google’s privacy policy: https://policies.google.com/privacy.

Cookies:

• Google Fonts API: This cookie is used to track the use of font types provided by Google to the website, helping to enhance font delivery efficiency. (Duration: 1 year)

WooCommerce: Our online store uses WooCommerce, which requires cookies to function properly. These cookies handle cart contents and maintain user sessions, essential for secure transactions. If you opt not to accept these cookies, you may not be able to use all store features. WooCommerce does not use these cookies to collect personal data. Learn more about WooCommerce’s cookie practices in Automattic’s privacy policy: https://automattic.com/privacy/.

Cookies:

• wc_cart_hash_*: Stores items in the shopping cart. (Session)
• woocommerce_items_in_cart: Stores items in the shopping cart. (Session)
• woocommerce_cart_hash: Helps WooCommerce determine when cart contents/data changes. (1 day)
• wp_woocommerce_session_*: Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. (2 days)

Elementor: Our website uses Elementor to enhance site design and functionality. Elementor may use cookies to store user preferences and session information to improve user experience and site responsiveness. These cookies do not track personal information, and their use is essential for the proper functioning of our site features. You can manage these cookies through your browser settings. For more information about Elementor’s data practices, please refer to their privacy policy: https://elementor.com/about/privacy/ .

Cookies:

• elementor: Used to remember the actions performed by the user. (Persistent)

Complianz: We use Complianz for cookie consent management on our website. This service helps us comply with privacy regulations by managing cookie preferences and providing detailed descriptions of cookie use. Complianz does not share the data it collects with third parties, ensuring that your privacy preferences are respected.

For more detailed information about how Complianz manages data and user privacy, please visit their privacy statement on their website at https://complianz.io/privacy-statement/.

Cookies:

• cmplz_all: Stores if the user has consented to the marketing level of cookies. (Duration: 365 days)
• cmplz_event_*: Stores consent to custom events defined by the website owner. (Duration: 365 days)
• cmplz_id: Stores a non-identifiable user ID used for keeping records of consent. (Duration: 365 days)
• cmplz_choice: Records if the user has made a choice regarding cookie consent. (Duration: 365 days)
• cmplz_stats: Stores if the user has consented to the statistics level of cookies. (Duration: 365 days)
• cmplz_functional: Stores consent for functional cookies. (Duration: 365 days)
• cmplz_preferences: Stores the user’s preferences for various types of cookies. (Duration: 365 days)
• cmplz_marketing: Stores consent for marketing cookies. (Duration: 365 days)
• cmplz_policy_id: Stores the ID of the accepted cookie policy. (Duration: 365 days)
• cmplz_banner-status: Keeps track of whether the cookie consent banner has been dismissed. (Duration: 365 days)
• cmplz_cookie_data: Stores information about detected cookies on the site for management. (Duration: 365 days)

PayPal: We use PayPal for secure payment processing on our website. PayPal may use cookies to enhance security, process transactions, and improve user experience by remembering user preferences. Rejecting these cookies may affect the functionality of the payment process. PayPal ensures the protection of personal and financial data in accordance with their stringent security standards. For detailed information on PayPal’s cookie usage and data handling, visit their privacy policy at https://www.paypal.com/privacy.

Cookies:

• paypal_storage: Stores PayPal account details securely. (Persistent, but the exact duration is not specified by PayPal in publicly available documentation.)
• nsid: Essential for executing secure transactions. (Session)
• enforce_policy: Ensures compliance with PayPal’s policies. (Session)
• tsrce: Tracks the source of the transaction. (Session)
• ts_c: Helps with fraud prevention and maintaining security. (3 years)
• paypal: Essential cookie used to facilitate payment transactions. (Session)

Google reCAPTCHA: Our website employs Google reCAPTCHA to prevent spam and abuse by distinguishing between humans and automated software. Google reCAPTCHA uses cookies to analyze behavior and device information, which does not personally identify users. Management of these cookies is possible via browser settings, but may impact reCAPTCHA’s functionality. For a comprehensive understanding of how Google processes data in reCAPTCHA, please see their privacy policy at https://policies.google.com/privacy.

Cookies:

• rc::c: Used to distinguish between humans and bots. This cookie is necessary for the security of the website and ensures a secure submission of forms on the website. (Session)
• rc::b: Essential for the functioning of reCAPTCHA and to ensure that the widget stays minimized when requested by the user. (Session)
• rc::a: Persistent cookie used to distinguish between humans and bots, crucial for valid reports on the usage of the website. (Persistent)

Facebook: We use Facebook services to connect with our audience and provide targeted advertisements. Facebook may use cookies to collect data on user interactions and preferences to tailor advertising experiences. These cookies help in measuring ad effectiveness and providing insights about our audience. Users can adjust their Facebook ad preferences to manage these settings. For more details on how Facebook uses cookies and the data collected, please visit their privacy policy at https://www.facebook.com/policy.php.

Cookies:

• _js_datr: Helps with security and integrity as well as error recovery and site performance. (Duration: 2 years)
• _fbc: Tracks visits across websites, used to display ads or retargeting. (Duration: 2 years after the user last visited the website that set this cookie)
• fbm*: Stores account details. (Duration: 1 year)
• xs: Stores a unique session ID for security. (Duration: 3 months)
• wd: Adjusts the screen resolution to optimize the display of Facebook. (Duration: 1 week)
• fr: Contains a unique browser and user ID, used for targeted advertising. (Duration: 3 months)
• act: Keeps users logged in. (Session)
• _fbp: Used to deliver a series of advertisement products such as real time bidding from third-party advertisers. (Duration: 3 months)
• datr: Used to identify the web browser being used to connect to Facebook independent of the logged-in user. (Duration: 2 years)
• c_user: Contains the user ID of the currently logged in user. (Duration: 3 months)
• csm: Helps with security and integrity. (Session)
• sb: Used by Facebook to improve friend suggestions. (Duration: 2 years)
• actppresence: Manages the frequency of displaying ads. (Session)
• _fbm*: Stores account details relevant to user login functionality and are necessary to enable the website to provide the service. (Duration: 1 year)

You can control the use of cookies on our website through your browser settings. Most web browsers allow you to manage your cookie preferences and delete cookies that have already been stored on your device. However, please note that if you disable or delete cookies, some features of our website may not work correctly.

To manage your cookie preferences, please refer to your browser’s help documentation. You can also opt-out of third-party cookies by visiting the relevant provider’s website and following their opt-out instructions.

6. YOUR RIGHTS

You have the right to access, correct, or delete your personal information that we hold about you, subject to certain exceptions and limitations. Please note that your consent can only be withdrawn with future effect. You also have the right to object to the processing of your personal information and to withdraw your consent at any time. To exercise these rights, please contact us at support@jackitup.org. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

GDPR Privacy Policy (Data Protection Rights)

Consumers from the EU, the EAA and the UK are entitled to the following data protection rights anchored in the GDPR legislation:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. DATA SECURITY

We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information. We utilize SSLs (Secure Socket Layers) to automatically encrypt and code any information provided by users on our website, which helps prevent a breach during transmission. We also store your data on the server of our hosting service provider, which is located in the EU. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at support@jackitup.org

We are committed to protecting your personal data and have established robust procedures to manage any data breaches effectively. Upon detecting or being informed of a suspected data breach, it must be reported immediately to our designated contact person responsible for data privacy matters. This individual will assess the breach to determine its impact and whether notification is necessary.

If the breach poses a risk to individual rights and freedoms, we will notify the relevant supervisory authority within 72 hours. Should the breach pose a high risk to individuals, we will also inform those affected directly and promptly. This communication will detail the nature of the breach, its potential consequences, and the measures we have taken or will take to address it. Our approach ensures we comply with regulations and maintain transparency, ensuring all necessary actions are taken promptly.

8. INTERNATIONAL DATA TRANSFERS

We may transfer your personal information outside of the country in which it was originally collected, including to countries that may not provide the same level of protection for personal information as your home country. If we transfer your personal information to a third party outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses approved by the European Commission or other appropriate measures.

9. CHILDERN’S PRIVACY

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take reasonable steps to delete such information as soon as possible.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post any updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our website after we have posted an updated Privacy Policy constitutes your acceptance of the updated Privacy Policy.

11. CONTACT US

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at support@jackitup.org.

Thank you for reading our Privacy Policy.